Maintenance Officer - Hotel Mountain Heritage & Falls Retreat
Full time position
The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings.
Maintain and promote the vision and values of Hotel Mountain Heritage as per all maintenance related policies and procedures.
General understanding of how all building, systems and equipment work and interact with each other, ensuring all issues are identified and resolved as quickly as possible.
Assist the Chief Engineer with maintenance of plant and equipment so day-to-day operations are unaffected by breakdowns or scheduled maintenance.
Build close, positive working relationships with staff & contractors so that all maintenance issues are resolved as a priority.
Be available for ‘On-Call’ roster for the purpose of emergency work. Emergency work is considered work that either affects the generation of revenue or affects customers’ comfort.
Change rostered start times/RDOs if unscheduled/emergency work is required.
Ensure tools and equipment is used correctly and kept secure when not in use. Any faulty or lost tools/equipment is reported to the Chief Engineer immediately.
Work productively and provide a safe, secure and harassment free environment for all.
Report all hazardous situations to the Chief Engineer/General Manager immediately.
Seek approval for all maintenance related purchases.
Undertake training/accreditation as required.
Essential Skills and Knowledge:
Minimum 2 years’ experience in a building maintenance role.
Knowledge and ability to rectify issues relating to; plumbing blockages, leaking taps & shower heads, replacing lighting equipment and globes, replacing door handles & locks, troubleshooting minor electrical equipment issues, repairing minor carpentry issues/damage, minor repairs/remedies of kitchen equipment.
Hold or have the ability to obtain a White Card.
Ability to patch and paint to a high standard.
Have the ability to safely climb a ladder or move objects as per safe manual handling procedures.
Be able to multitask, prioritise, meet service KPIs and work unsupervised.
Excellent attention to detail along with verbal and written communication skills.
Ability to problem solve and design temporary work arounds for issues quickly.
Trade qualifications in a related field
Promote an environment founded on ICC Group values: Human Dignity, Cohesion, Accountability, Community Mindfulness, Integrity.
Advocate ICC Group in all dealings with guest and colleagues and present a professional image in all dealings with the public, suppliers, and regulators.
The hours shown may exceed the hours actually required if the Job has flexible hours or will be shared with other employees.
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