Service Attendants (Bar, Gaming & Wait Staff) - Hurstville
We are seeking bubbly, energetic, professional team players who display exceptional customer service to join our Service Attendant team.
As a frontline team member, you will have the opportunity to train and work across other departments including Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events - just to name a few! Equally, if you are after career development you have also come to the right place.
We will provide all the necessary training for you; all you have to bring is a can do attitude and be willing to go the extra mile to complete the job to a high standard.
Ability to work a flexible rotating shift roster.
No experience necessary. We provide all the training you need!
Possess a passion for delivering excellent customer service.
Impeccable grooming, presentation and communication skills.
The ability to work both independently and in a team environment.
Current NSW RSA & RCG competency card!
Free Parking on-site
2-minute walk to Hurstville station
Employee discounted meals
Employee Health & well-being benefits
A roster 2 weeks in advance
Brand new facilities
Opportunity to grow your career in one of the States leading venues
Working hours available across a 7 day period
Job security in a business that has been in operation for over 60 years
Scope of the role:
Greeting and providing exceptional customer service to our customers
Suggestive selling and recommendations
Delivering and introducing our meals and drinks
Assisting in the bar making cocktails, mixed drinks, wine and beer
Greet, seat and welcome customers
Educates and informs customers of basic food and wine pairing
Amazing customer service with a smile!
Skills & experience:
Excellent customer service & communication skills
The ability to work under pressure
Prioritise effectively while maintaining a clean environment
Have a friendly and professional attitude
Excellent personal presentation
Current NSW RSA/RCG essential (or willing to obtain before your start date)
Together our Customer Service team promote a calm and respectful workplace and culture, one of team work and fun where you can grow your skills and knowledge for career growth.
Promote an environment founded on ICC Group values: Human Dignity, Cohesion, Accountability, Community Mindfulness, Integrity.
Advocate ICC Group in all dealings with guest and colleagues and present a professional image in all dealings with the public, suppliers, and regulators.
Club Trading Hours at Hurstville are: Sunday to Thursday 10am to 4am, Friday and Saturday 10am to 6am. You must be able to work across these operating hours.
If this sounds like you and you are ready for the next step, apply now!
The hours shown may exceed the hours actually required if the Job has flexible hours or will be shared with other employees.
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