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IT Support Officer
Full Time - Hurstville

A fantastic opportunity exists to accelerate your professional career in IT. Reporting to the IT Manager, this diverse role will be responsible for providing application and network support to a wide variety of users across our venues. Build your skills in software, systems and hardware administration in a friendly and supportive team environment.

 

About the role:

  • Providing technical support across the company
  • Timely responses to service issues and requests
  • Monitoring and maintaining computer systems and networks
  • Installing and configuring computer hardware, software, systems, networks, printer and scanners
  • Backup monitoring and management
  • Office365 and one drive management
  • Knowledge of managed switching, network patching, firewalls and routers - preferred but not essential, however, willing to work towards
  • Knowledge of SQL and SQL Server - preferred but not essential, however, willing to work towards

About you:  

  • Experience in a similar role for 2 years - preferred but not essential
  • Tertiary IT qualifications - or willing to work towards
  • Microsoft certification - or willing to work towards
  • Demonstrated experience providing outstanding customer service
  • Strong communication and relationship building skills
  • A positive attitude with a genuine desire to help people
  • Strong analytical, troubleshooting and problem-solving skills
  • Valid driver’s licence - driving to different locations is a necessity

Benefits:  

  • Free Parking on-site
  • 2-minute walk to Hurstville station
  • Uniform provided or corporate attire acceptable
  • Employee Health & well-being benefit
  • Daily staff meal benefit
  • A highly supportive team that love teaching and mentoring others

Company Advocacy:

  • Promote an environment founded on ICC Group values: Human Dignity, Cohesion, Accountability, Community Mindfulness, Integrity. 
  • Advocate ICC Group in all dealings with guest and colleagues and present a professional image in all dealings with the public, suppliers, and regulators.

This is a terrific opportunity for anyone experienced in IT who is ready to secure their future in one of NSW most successful Club Group. The Club is excited to welcome someone who shares the same vision as us and that is “To make a difference”.

 

Applicants will be subject to Police Background Checks along with AML/CTF checks too.

 

Applicants must be Australian Residents.

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