The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings.

About you

• Strong work ethic, reliable and trustworthy
• Excellent attention to detail
• Ability to work towards time targets and deadlines
• Good communication skills
• Motivated to consistently meet our high standards
• Self-motivated, able to work independently and as part of a team

The role

• Maintain the cleanliness and good order of all rooms to the expected standard
• Cleaning and maintenance of all storage areas, public areas and employee areas
• Report any maintenance requirements
• Handle any guest queries in a courteous, professional and timely manner

The Pay

• As per the Hospitality Industry General Award 2020

Employee benefits

• Flexible rostered days - Monday to Sunday
• Duty meals provided
• On site parking
• Ongoing training
• Employee benefits program including discounted hotel stays across our group 
• Health and wellbeing benefit payment

Company Advocacy:

• Promote an environment founded on ICC Group values: Human Dignity, Cohesion, Accountability, Community Mindfulness, Integrity. 
• Advocate ICC Group in all dealings with guest and colleagues and present a professional image in all dealings with the public, suppliers, and regulators.